Shipping Policy

At Maiomi, we are committed to delivering a seamless shopping experience, and timely shipping is at the heart of this promise. Please review our shipping and delivery policies to ensure a smooth process.

Trusted Shipping Partners

Maiomi collaborates with reputable transport and courier agencies to ensure your orders are delivered promptly. Please note that delays due to incorrect or incomplete address details are not our responsibility. In such cases, reshipment charges and any applicable penalties will be borne by the customer.

Estimated Delivery Time

We aim to deliver your order within 4–6 working days from the date of shipment. All orders are dispatched through reliable logistics partners and delivered directly to your doorstep.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate, including PIN/postal codes. The billing address should match the one linked to your payment method, while the shipping address is where your order will be delivered.

Shipping Charges & Customer Responsibility

If a return or exchange is requested due to sizing issues or dissatisfaction with product quality (not related to product damage or error), customers are responsible for both outbound and return shipping charges.

Preferred Courier Services

We work with industry-leading logistics providers such as Delhivery, FedEx, Xpressbees, EcomExpress, and Dotzot to ensure safe and timely delivery. Orders within major Indian cities are usually delivered within 48–72 hours.

Special Shipping & Bulk Orders

For bulk orders or special shipping requests, please email us at maiomihelp@gmail.com. Our team will assist with special quotes or alternative arrangements as needed.

Split Deliveries

If your order includes multiple products, they may be shipped separately depending on availability and warehouse location.

Product Shipping Origin

All products from Maiomi are shipped from India.

Shipping Delays – Refund & Return Policy

Returns, exchanges, or refunds will not be processed solely due to shipping delays. In certain cases, we may offer store credit as a goodwill gesture.

Delay Communication

If delays occur due to stock issues or any unforeseen event, you will be informed via email.

Indicative Shipment Times

Shipping times displayed on our website are indicative and may vary slightly. For specific queries, email us at maiomihelp@gmail.com with your order number.

Transit Insurance

All Maiomi shipments are fully insured during transit at no extra cost. In rare cases of loss or damage during transit, we will reprocess your order. However, we are not liable for lost or damaged packages after successful delivery.

Shipment Tracking

Once your order is dispatched, tracking details will be shared via email. Please allow 24 business hours for the tracking link to become active.

Changing Shipping Address

To request a change in your shipping address, please contact us at maiomihelp@gmail.com within 24 hours of placing your order.

Ready to Ship Collection

Shop from our “Ready to Ship” section for quick-dispatch products that typically reach you within 4–6 working days.

Unexpected Delays

While we strive to deliver within committed timelines, unforeseen delays can occasionally occur. In such instances, we may offer store credit or a complimentary gift as a gesture of appreciation.

International Shipping & Customs

For international orders, customers are responsible for customs duties or import charges as per their country’s regulations.

For any queries or support, feel free to reach out to us at maiomihelp@gmail.com.
Thank you for choosing Maiomi. We look forward to serving you at www.maiomi.com.